Privacy Policy

Last updated: 17 June 2026

Sentire AI Ltd ("we", "us", "our") respects your privacy and is committed to protecting the personal data of anyone who visits this website or contacts us. This policy explains what data we collect, why we collect it, how it's used, and your rights regarding it.

This policy applies to sentireaiagency.co.uk and covers data collected through the booking and contact methods available on this site.

Who we are

Sentire AI Ltd is a UK-registered company providing custom software, automation, and AI agent development services for businesses.

Contact: sentireaiagency@gmail.com

What data we collect

We only collect data that you provide to us directly. This site does not use cookies, analytics, or any tracking technology.

How you interact	Data collected
Booking a call via our calendar link	Name, email address, and any details you choose to add when scheduling
Emailing us directly	Your name, email address, and the contents of your message

How we use your data

To respond to enquiries and arrange discovery calls
To understand your business needs and provide relevant proposals
To maintain a record of communications with prospective and existing clients

We do not use your data for any automated decision-making, profiling, or marketing without your explicit consent. We do not sell or rent your data to third parties.

Legal basis for processing

Under UK GDPR, we rely on the following legal bases:

Legitimate interest — responding to enquiries you have voluntarily made
Consent — where you provide information via a booking or contact form
Contract — where data is necessary to deliver services you've engaged us for

Third parties involved in processing your data

When you book a call, scheduling is handled through Google Calendar. Google processes this data under its own privacy policy, available at policies.google.com/privacy. We recommend reviewing this if you have concerns about how Google handles scheduling data.

We do not share your data with any other third party for marketing or commercial purposes.

How long we keep your data

We retain enquiry and booking-related data only for as long as necessary to respond to your enquiry or maintain a business relationship with you. If no engagement follows, we will delete correspondence within 12 months unless you ask us to retain it for future contact.

Your rights

Under UK GDPR, you have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten")
Object to how your data is processed
Withdraw consent at any time, where consent is the basis for processing

To exercise any of these rights, contact us at sentireaiagency@gmail.com. We will respond within one calendar month, as required by law.

Data security

We take reasonable technical and organisational measures to protect any data shared with us. Data sent via email is stored within standard email infrastructure (Gmail) and is not shared beyond what's necessary to deliver our services.

Complaints

If you believe your data has been mishandled, you have the right to lodge a complaint with the UK's data protection regulator, the Information Commissioner's Office (ICO), at ico.org.uk.

Changes to this policy

We may update this policy as our services or data practices change. Any updates will be posted on this page with a revised "last updated" date.